Privacy Policy
Last Updated: December 2025
Introduction
Played ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
- Listening History: You may upload your Spotify listening history data, which includes information about the music you've listened to, including track names, artists, timestamps, and listening duration.
Information Collected Automatically
- Usage Data: We collect information about how you interact with our app, including features you use and actions you take.
- Device Information: We may collect device-specific information such as your device type, operating system, and unique device identifiers.
Third-Party Services
- Spotify: When you connect your Spotify account, we access your Spotify profile information and listening history data through Spotify's API, subject to Spotify's privacy policy and your Spotify account settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and store your listening history data
- Enable features such as music statistics, milestones, and personalized insights
- Communicate with you about your account and our services
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Storage and Security
Your data is stored securely using Supabase, a third-party cloud database service. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Third-Party Services
Our app uses the following third-party services:
- Supabase: We use Supabase for database storage and authentication. Supabase's privacy practices are governed by their own privacy policy.
- Spotify: We integrate with Spotify's API to access your listening history. Your use of Spotify's services is subject to Spotify's privacy policy.
Your Rights
You have the right to:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Disconnect your Spotify account at any time
To exercise these rights, please contact us at played.help@gmail.com.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: played.help@gmail.com